This Privacy Policy is designed to be compliant with Florida laws (including the Florida Information Protection Act) and federal regulations. It includes specific clauses for SMS/Text Notifications, which are critical for dry cleaning businesses that send “Order Ready” alerts.
PRIVACY POLICY
Last Updated: April 3, 2026
At KleanSmart, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (kleansmart.com) or use our professional cleaning services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:
Identifiers: Name, physical address, email address, and phone number.
Transaction Information: Records of services purchased, garment care preferences, and order history.
Payment Data: Credit card information is processed through secure, third-party payment processors. We do not store full credit card numbers on our local servers.
Digital Activity: IP address, browser type, and interaction with our website via cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your cleaning and alteration orders.
To notify you when your orders are ready for pickup.
To manage your account and provide customer support.
To send promotional offers or updates (if you have opted in).
To improve our website functionality and user experience.
3. SMS and Text Messaging (TCPA Compliance)
By providing your mobile phone number, you expressly consent to receive automated text messages (SMS) from KleanSmart regarding your order status (e.g., “Your clothes are ready for pickup”).
Frequency: Message frequency varies based on your orders.
Opt-Out: You may opt-out at any time by replying “STOP” to any text message you receive from us.
Privacy: We do not sell or share your mobile opt-in data with third parties for their own marketing purposes.
4. Sharing Your Information
KleanSmart does not sell, rent, or lease your personal information to third parties. We only share data with trusted service providers to the extent necessary to perform their functions, such as:
Payment processors.
SMS and Email delivery services.
Legal authorities, if required by law or to protect our rights and safety.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6. Your Florida Privacy Rights
Under the Florida Information Protection Act (FIPA), you have the right to be notified in the event of a data breach that compromises your personal information. Furthermore, you may contact us at any time to:
Request a copy of the data we have on file for you.
Request that we correct or update your information.
Request that we delete your personal information (subject to legal record-keeping requirements).
7. Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with data, we will delete it immediately.
8. Changes to This Policy
KleanSmart reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by updating the “Last Updated” date at the top of this page. Your continued use of our services after such changes constitutes your acceptance of the new terms.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:
KleanSmart 7444 Narcoossee Rd, Suite 410
Orlando FL, 32822
Email: info@kleansmart.com
Phone: (407) 574 – 4492